Brian Pratt
- Total activity 30
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Activity overview
Latest activity by Brian Pratt-
Brian Pratt created an article,
I have some broken hardware (headset, monitor, etc), what do I do?
If you have any broken hardware such as a headset, monitor, CPU, or anything else, please submit a ticket and call the Help Desk so we can begin troubleshooting. If the Help Desk associate cannot ...
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Brian Pratt created an article,
I got disconnected from NetExtender and now I can't log back into Noble, what do I do?
Agents can only have one concurrent login to the Noble phone system. If you got disconnected from NetExtender and quickly reconnected, the system may still think you are already logged in. Please...
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Brian Pratt created an article,
Why can't I hear anyone on my headset
1. Check your volume slider in the lower right hand corner of system tray. 2. Unplug your headset, wait 10 seconds, then plug your headset back in. 3. If you still can't hear anyone, please subm...
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Brian Pratt created an article,
I get an "invalid username or password" error when signing into NetExtender
First, double check that you entered the correct username and password for your account. If you have entered your password incorrectly three times, you may be locked out. If you believe your ac...
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Brian Pratt created an article,
Support Phone Number
Support Phone Number: 954-617-2211 Support Via Skype
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Brian Pratt created an article,
How do I connect to my Azure Virtual Machine?
1. In the Computer field put in the IP address provided to you by the Advocacy Solutions Help Desk Associate 2. In the User Name field, put your Active Directory users name in. This should be t...
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Brian Pratt commented,
Thanks, know these settings really helped me out!
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Brian Pratt created an article,
How do I connect to the Net Extender VPN?
1. Make sure the Server field is correct: vpn.advocacysolutions.org:4433 If you are on VPN2 the server is vpn2.advocacysolutions.org:44332. Make sure the Domain field is correct: LocalDomain3...
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Brian Pratt created an article,
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Brian Pratt created an article,